Do I need a COI specifically for Samsung Frame TV mounting, or just standard TVs?
Same requirement either way — your building doesn't distinguish between TV models when it comes to insurance. Samsung Frame TV installs often happen in the same doorman buildings and co-ops that enforce COI requirements most strictly, so it's worth confirming your building's paperwork before booking regardless of which TV you're mounting.
Is a COI the same as being licensed?
No — a COI proves active insurance coverage. Licensing is a separate credential. We're fully insured and bonded for every job regardless of licensing status.
Do you carry more than the minimum insurance NYC requires?
Yes. Beyond general liability, we carry a surety bond, workers' compensation insurance, and DBL/PFL coverage — layers many buildings don't even think to ask for, but which protect them further if anything goes wrong.
How fast can I get a COI for my building?
Typically same-day or next-day, for a flat $35 fee, once we have your building's specific requirements.
What if my building rejects the COI?
In the rare case your building's management company rejects us as a vendor, we refund the $35 COI fee in full.
Does your insurance cover your technicians if they're injured in my apartment?
Yes — our workers' compensation coverage protects you and your building from liability if a technician is hurt while working in your space.
Who should request the COI — me or my building?
Either works, but it's usually fastest if you confirm the exact wording your building requires (often available from your management company or the front desk) and pass it to us directly, rather than us guessing at the format.
Does the COI cost extra for larger jobs or multiple named parties?
No — the $35 fee is flat regardless of job size. Complex certificates with several named entities may simply take a little longer to process.